4 exercices sur le vocabulaire anglais de l’hôtellerie

Dialogue:

Guest: Good afternoon! I made a reservation, and I’d like to check-in. Do I need to pay a 1. before getting the room key?

Receptionist: Yes, a refundable amount is required at check-in. Here is your room key along with a list of our available 2.. Please store your valuables in the safe provided in your room.

Guest: Great! Since the weather is extremely hot, I need to make sure my room has air conditioning. Also, I see a spa and rooftop lounge on the list. Can the 3. assist me in booking a massage for tomorrow?

Receptionist: Absolutely! Just visit the desk near the lobby for any personalized services.

Guest: One last thing—I parked my car outside. Should I leave it there?

Receptionist: No, sir, our 4. can park it for you, and you’ll find it ready whenever you need it.

Guest: Cool! At checkout, will I receive an itemized 5. for my stay?

Receptionist: Of course. It will detail your room charges and any additional services used. Note that your room offers luxurious amenities, including a mini-bar and a private balcony with sea views.

Guest: That sounds perfect! I’m looking forward to enjoying my stay.